Laevanduspoliitika

1. DELIVERY AND RECEIPT OF GOODS

4.1. After the contract came into force in accordance with paragraph 2.8., the goods, received at the Stavros OÜ warehouse, will be delivered to the Buyer at the address and by the deadline indicated when the order was being filled in.
4.2. On the Place an Order page, the Buyer shall select the most convenient delivery method. Delivery methods: * courier delivery. The delivery will be provided by the courier service DPD Eesti AS. The goods and accompanying documents will be delivered by the courier by the deadline set and to the address specified in the order. On the day of delivery, a courier service representative will contact the Buyer and coordinate the time of handover of the goods. * customer pick-up from a warehouse of Stavros OÜ. The goods will be collected and prepared after receipt of payment. When the goods are ready for handover, we will notify the Buyer at the contact phone number specified in the order or by e-mail.
4.3. If timely delivery of goods is not possible for reasons beyond the control of Stavros OÜ, we will notify of the delay at the contact phone number or email specified in the order within 2 days from the date the contract came into force on the basis of clause 2.8, as well as indicate a new delivery deadline of the ordered goods. If, due to the extension of a delivery deadline, the Buyer is no longer interested in the purchase, the Buyer shall have the right to cancel the order, and the amount paid (including shipping costs) will be refunded. To withdraw from the order, the Buyer shall notify Stavros OÜ. Payment will be refunded to the Buyer’s account within 7 business days after receipt of the relevant request from the Buyer. Stavros OÜ shall not be obligated to indemnify the Buyer for damage incurred in connection with his/her withdrawal from the order.
4.4. Please ensure that the contact details are correct in order to avoid delays and misunderstandings during delivery. Stavros OÜ and the courier company shall not be responsible for delivery delays and other misunderstandings if they are caused by inaccuracy or incorrectness of the data entered by the Buyer.
4.5. The goods will be delivered to the address indicated in the order. In case of a change in the delivery address, the Buyer shall undertake to notify Stavros OÜ prior to the delivery deadline. Late change of a delivery address may be associated with certain difficulties or additional costs.
4.6. Based on the accompanying documents, the goods will be handed over only to the person indicated in the order upon presentation of his/her identity document. Before accepting the goods and confirming receipt of the goods with a signature on the accompanying documents, it is recommended to carefully inspect the goods. If there is visible damage, it is recommended not to accept the goods. By putting his/her signature on the accompanying document, the Buyer will confirm that at the time of receipt the goods have not been damaged.
4.7. The standard delivery time within the European Union is 1-7 days. In some cases, the delivery time can be up to 14 days.
4.8. We currently ship to all countries in the world